Quick Serve Tech's Speed of Service Timer systems are state of the art timing and recording systems that monitor the speed of customer service in the drive-thru line of quick service restaurants.

For each car in the line, the system measures, stores, and displays event times as follows: greet delay at the menu board, total time at the menu board, time at the pay window, time at the pickup window, and overall time from arrival at the menu board to departure from the pickup window. The pay and pickup windows may be combined, and there can be two drive-thru lanes per system.

The system further summarizes the collected data, grades performance against predefined targets, and makes summary reports available for display, printout, and downloading. Reports and a detailed event log can also be downloaded to a computer using optional download software.

The presence of each car is automatically and reliably detected by an underground detector loop in the driveway in front of each menu board and service window. This, plus electronic interfacing to the restaurant's existing intercom and wireless headset systems, guarantees accuracy by removing the human element from the timing process.

Our Speed of Service Timer system pays for itself quickly by improving the level of service to drive-thru customers, increasing sales, and increasing the capacity of the drive-thru line during peak meal hours.